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Frequently Asked Questions
- Where are you based?
- We're based on the Isle of Man and currently deliver within the island only.
- Are your cookies made fresh?
- Yes — every batch is hand-made fresh to order. We don't keep stock sitting around.
- How long do the cookies keep?
- Best enjoyed within 3–4 days of delivery. Store in an airtight container at room temperature.
- Do you cater for allergies?
- All allergen information is listed on each product page. Our kitchen handles gluten, dairy, eggs, soya, nuts, and peanuts — so we cannot guarantee any product is completely allergen-free. Please get in touch if you have a severe allergy before ordering.
- Can I place a custom order?
- Absolutely. Get in touch via the contact page and we'll do our best to accommodate.
- How do I pay?
- We accept all major credit and debit cards, processed securely online.